If you are not a football fan you have no doubt at least heard about the NFL Referee Lock Out and debacle.
Here is a post from Facebook that Chris Nichols a fellow agent posted. He posted this on an National Association of Realtors Facebook Page.
There has been much discussion on technology replacing real estate professionals. I just want to thank the NFL's replacement refs for proving you can never replace a professional!
Pros in any business are sought after and valued.
Now to be fair to the replacement refs, they were clearly out of their league and normally are not playing at that level.
They were not pretending to be NFL Refs, the owners were pretending they were NFL refs to save a buck.
I just closed a transaction with a client and they showed up at closing with a present for me. I was paid handsomely for the transaction and do not expect anything more than that.
The wife said I went above and beyond.
As I listened more about what she was saying, all I really did was my job.
She said things like, you answered your phone, you returned emails quickly, you did what you said you would do. If people think that is above and beyond then that's sad.
You see in most professional service businesses, there are NFL Refs and let's just say the others. The problem we face is that we are playing at the same time and the consumers have a hard time time telling the pros and the dabblers apart until the game has been blown.
As I was going through my list categories for this post, I realized I didn't have a category that was for "show up and work" or "answer your phone" The only category I had that I felt made any sense is "Mindset"