Show Up tell The Truth and Don’t Be Attached
Seems like a simple statement. Let’s take a closer look.
1. Show up
We are talking physically , emotionally and spiritually.
a) Physically, means on time and dressed for the part. If you are house painter where painters clothes, if you are professional dress like one. Casual Friday has morphed from slacks and a dress shirt without a tie to “guess who ruined casual Friday” It is your job to be the part and look the part.
b) Emotionally, means you must leave your problems of the world out of the appointments. Again we are the pros and we are there to help people with their situation, they really don’t want to know about ours.
c). Spiritually, now I don’t mean asking for an amen or anything like that. I mean you are there for them and them only, it is an extension of emotionally. You cannot be looking at your watch wondering if you need to pick up milk on the way home…
2. Tell the truth
I am not suggestion that we lie to people BUT we sometimes are not comfortable with telling the whole truth.
For an example if you are a real estate agent and you are on an appointment with a seller, they have several dogs, many cats and they smoke. Most people don’t want to hurt their feelings, I don’t either. I mean don’t tell them their house stinks to the high heavens and you think it is disgusting. But you have to tell them they have issues with odors.
They know it does, so handle it like a pro something like. Not everyone has a love for pets they way you do, we are going to have to work on the odors, it’s not about what we think, it’s about what a potential buyer thinks. They must be told.
We all have heard the expression “call a spade a spade” then once I heard an ending that said “not a dirty rotten shovel”
3. Don’t be attached
This is one of the tougher ones. The things that cause us to be attached is ego, the need for money and the fear of rejection.
Ego, we don’t like to lose, we want the deal bad, so we start competing for it.
The need for the money, needing the money can cause folks to compromise themselves and do things they may not other wise do. People know when you are full of it, they know when you have their best interest at heart.
The fear of rejection is a very strong thing. One of the most basic human needs is to be loved and rejection can really hit a nerve.
I am not saying to be insensitive to people. Just don’t allow the outcome to influence what you say, do or think. Stick to your principles and have a genuine desire to help them.
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